1. Website Purpose

This website is provided for general business information, project planning, portfolio display, material comparison, and customer inquiry purposes. Our website may help homeowners describe a fence, deck, gate, repair, replacement, or related outdoor woodworking project.

The website does not provide legal, engineering, architectural, building-code, zoning, permit, or professional construction advice. Information on this website is general and may not apply to your specific property, municipality, site condition, structure, soil, slope, drainage, existing utilities, neighbour conditions, or project requirements.

2. No Formal Quote, Estimate, Contract, or Construction Commitment

Any information generated by the website, project planner, configurator, contact form, material guide, portfolio page, or communication form is for preliminary consultation only.

The website may display project categories, material tiers, design options, or general price indicators such as $, $$, $$$, or $$$$. These indicators are not exact prices, not quotes, not estimates, and not offers to perform work.

Submitting a form, using the planner, uploading photos, or contacting us does not create a contract, does not guarantee availability, does not reserve a schedule, and does not obligate 3C to accept or perform any project.

Final project scope, pricing, payment schedule, materials, timeline, site conditions, exclusions, permit responsibilities, change-order rules, and warranty terms must be confirmed in a separate written quote, estimate, invoice, or contract issued or approved by 3C.

3. Ontario Home Renovation and Consumer Protection Rules

For home renovation or repair work in Ontario, applicable consumer protection rules may require a written contract for projects above certain thresholds. If an estimate is included in a written contract, the final price may be subject to legal limits unless the customer agrees to additional or different work. Where applicable, customers may also have cancellation rights, including a cooling-off period for certain contracts signed at the customer's home.

Nothing on this website is intended to remove or reduce any mandatory rights you may have under Ontario or Canadian law. Any actual project contract should be read carefully before signing.

4. Project Acceptance and Service Area

We primarily serve selected areas in the Greater Toronto Area, including but not limited to Markham, Richmond Hill, Vaughan, Aurora, Toronto, and nearby communities, subject to project size, availability, site conditions, travel distance, weather, and business capacity.

We reserve the right to decline any project request for any reason permitted by law, including but not limited to safety concerns, site conditions, scope mismatch, scheduling limitations, material limitations, access restrictions, legal or permit concerns, communication issues, or projects outside our service area.

5. Site Visits and Information Provided by Customers

A site visit, phone call, email exchange, WhatsApp conversation, photo review, or online consultation may be used to understand your project, but it does not guarantee a final quote or acceptance of work.

You are responsible for providing accurate, complete, and timely information, including but not limited to property location, project dimensions, access conditions, existing structures, property lines, neighbour issues, slope, drainage, underground utilities, easements, municipal restrictions, condo or HOA rules, and any known defects or hazards.

We may rely on the information you provide. If information is inaccurate, incomplete, or changes after the initial discussion, project scope, pricing, schedule, and feasibility may change.

6. Photos, Measurements, and Project Details

Photos, sketches, measurements, descriptions, and project preferences submitted through the website, email, SMS, WhatsApp, or other communication channels are used for project review and communication.

Customer-provided photos and measurements may not be sufficient to determine final scope or pricing. We may require additional photos, a site visit, municipal review, or written clarification before providing a formal quote or accepting work.

You should avoid sending unnecessary personal, sensitive, or unrelated information. If photos include people, neighbours, vehicles, licence plates, house numbers, security systems, or other identifiable information, you confirm that you have the right to share those photos with us for project review.

7. Permits, Zoning, By-laws, and Approvals

Fence, deck, gate, and outdoor construction projects may be subject to municipal building permits, zoning by-laws, pool enclosure rules, conservation authority rules, utility locates, easements, property line requirements, condo rules, HOA rules, neighbour agreements, or other approvals.

Permit and approval requirements vary by municipality and project details, including but not limited to height, size, elevation, structure, use, location, and property conditions.

Unless clearly stated in a written contract signed or approved by 3C, the customer is responsible for confirming and obtaining all required permits, approvals, surveys, property-line information, utility locates, and third-party permissions. If 3C agrees in writing to assist with permits or approvals, the scope and fees for that assistance must be stated separately.

We are not responsible for fines, delays, redesigns, removals, neighbour disputes, permit refusals, by-law enforcement, or legal consequences arising from inaccurate property information, missing approvals, incorrect property lines, or customer instructions.

8. Underground Utilities and Site Safety

Outdoor work may involve digging, anchoring, posts, footings, demolition, or structural changes. The customer must disclose known underground utilities, irrigation systems, gas lines, electrical lines, drainage pipes, septic systems, private cables, invisible fences, and other hidden conditions.

Where required, utility locates must be arranged before digging. Responsibility for arranging and verifying utility locates should be confirmed in the written project agreement.

We may pause, modify, or decline work if we identify unsafe conditions, hidden hazards, structural concerns, unknown utilities, unsafe access, severe weather, or other risk factors.

9. Materials, Availability, and Natural Variation

Fence and deck materials may include pressure-treated wood, cedar, composite boards, fasteners, posts, concrete, hardware, railings, gates, and related supplies.

Material availability, supplier pricing, colour, texture, grain, knots, checking, warping, shrinkage, expansion, fading, weathering, batch variation, and manufacturer specifications may change. Natural wood products vary in appearance and performance. Composite products may vary by brand, colour batch, profile, and installation requirements.

Images on this website are for general reference only. Actual materials, colours, finishes, dimensions, and final appearance may differ depending on supplier inventory, lighting, weather, installation conditions, maintenance, and manufacturer tolerances.

10. Project Timing and Weather

Any timeline discussed through the website, email, phone, SMS, WhatsApp, or site visit is preliminary unless confirmed in a written contract.

Outdoor construction is affected by weather, material supply, site access, permit timing, customer decisions, change orders, ground conditions, crew availability, and other factors beyond our control. We are not responsible for reasonable delays caused by weather, supplier delays, permit delays, access issues, unsafe conditions, or events outside our reasonable control.

11. Change Orders and Additional Work

Any work outside the confirmed written scope may require a separate approval, revised quote, change order, or additional payment. This may include but is not limited to demolition, disposal, rotten structure repair, hidden damage, grading issues, drainage issues, additional posts, extra gates, structural reinforcement, permit-related changes, material upgrades, design changes, access issues, or customer-requested modifications.

We are not required to perform additional work unless it has been accepted by 3C and confirmed in writing or through another documented approval method.

12. Customer Responsibilities

Customers are responsible for:

• Providing accurate project information.
• Confirming property ownership or authority to request work.
• Confirming property lines, easements, and neighbour boundaries.
• Obtaining required permits, approvals, surveys, and permissions unless otherwise agreed in writing.
• Providing safe and reasonable site access.
• Removing obstacles, personal items, furniture, vehicles, pets, and hazards from the work area.
• Informing us of underground utilities, irrigation, drainage, private wires, and hidden site conditions.
• Reviewing written quotes, estimates, contracts, drawings, and material selections before approval.
• Making payments according to the agreed payment schedule.

13. Portfolio, Project Photos, and Marketing Use

We may take photos or videos of project work for documentation, quality review, and internal records. If we publicly use project photos for portfolio, social media, advertising, or website display, and those photos can reasonably identify your property or personal information, we will obtain your permission or ensure the images are sufficiently anonymized before public use.

Customer-submitted photos are used for project review and communication only. Public use of customer-submitted photos requires customer permission.

If you believe a photo on our website or marketing material identifies your property or personal information and you want it removed, please contact us.

14. Website Content and Intellectual Property

All website content, including text, layout, design, logos, images, project descriptions, material guides, icons, graphics, and page structure, is owned by or licensed to 3C unless otherwise stated.

You may view and use the website for personal project planning and inquiry purposes only. You may not copy, reproduce, modify, scrape, distribute, republish, sell, or commercially exploit website content without our written permission.

15. Third-Party Services and Links

Our website and communication workflow may use third-party services such as website hosting, form handling, email, phone, SMS, WhatsApp, maps, analytics, or advertising tools. These services may process information according to their own terms and privacy policies.

Our website may contain links to third-party websites or platforms. We are not responsible for the content, availability, accuracy, security, or privacy practices of third-party websites.

16. Website Availability and Accuracy

We try to keep website information accurate and up to date, but we do not guarantee that all information is complete, current, error-free, secure, uninterrupted, or suitable for your specific project.

We may update, remove, suspend, or change website content, forms, pages, service descriptions, material information, and these Terms at any time without notice.

17. Limitation of Liability

To the maximum extent permitted by law, 3C and its owners, employees, subcontractors, representatives, and service providers are not liable for any indirect, incidental, consequential, special, punitive, or economic loss arising from your use of the website, reliance on website information, submission of project details, website errors, delays, third-party services, or inability to access the website.

Nothing in these Terms limits liability where it cannot legally be limited, including liability required by applicable consumer protection laws.

18. No Waiver of Mandatory Consumer Rights

These Terms are intended to govern website use and preliminary project inquiries. They do not replace a signed construction contract and do not waive any mandatory rights, remedies, warranties, or protections that cannot be waived under Ontario or Canadian law.

If there is a conflict between these Terms and a mandatory legal requirement, the mandatory legal requirement will apply.

19. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. Any disputes related to this website or these Terms will be handled in Ontario, subject to applicable consumer protection laws and any mandatory dispute-resolution rules.

20. Contact

1. 网站用途

本网站用于展示业务信息、项目规划、案例展示、材料对比和客户咨询。网站可以帮助屋主初步描述 fence、deck、gate、repair、replacement 或其他户外木作相关项目。

本网站不提供法律、工程、建筑设计、建筑规范、zoning、permit 或专业施工建议。网站内容仅为一般信息，未必适用于您的具体物业、市政区域、现场条件、结构、土壤、坡度、排水、地下管线、邻居情况或项目要求。

2. 不构成正式报价、估价、合同或施工承诺

网站、项目规划工具、配置器、联系表单、材料指南、案例页面或任何在线沟通产生的信息，仅用于初步咨询。

网站可能显示项目类别、材料等级、设计选项或 $、$$、$$$、$$$$ 等价格等级。这些等级不是具体价格，不是正式报价，不是正式估价，也不是施工要约。

提交表单、使用规划工具、上传照片或联系我们，不会自动形成合同，不保证我们有档期，不预留施工时间，也不代表 3C 必须接受或执行该项目。

最终项目范围、价格、付款安排、材料、工期、现场条件、排除项、permit 责任、变更规则和保修条款，必须以 3C 出具或确认的独立书面报价、估价、发票或合同为准。

3. 安省装修和消费者保护规则

在安大略省，住宅装修或维修项目可能受到消费者保护规则约束。部分项目在达到相关金额门槛时可能需要书面合同。如果估价被写入书面合同，最终价格可能受到法律限制，除非客户同意新增或变更工作。在适用情况下，客户也可能享有取消合同的权利，包括某些在客户家中签署合同的冷静期权利。

本网站任何内容都不意图取消或减少您在安省或加拿大法律下不可被放弃的强制性权利。签署任何正式项目合同前，请仔细阅读合同内容。

4. 项目接受与服务区域

我们主要服务大多伦多地区的部分区域，包括但不限于 Markham、Richmond Hill、Vaughan、Aurora、Toronto 及周边社区。实际服务取决于项目规模、档期、现场条件、距离、天气和业务承载能力。

在法律允许范围内，我们保留拒绝任何项目咨询的权利，包括但不限于安全风险、现场条件不适合、项目范围不匹配、档期限制、材料限制、通道限制、法律或 permit 风险、沟通问题，或项目不在服务区域内。

5. 现场勘测与客户提供的信息

现场勘测、电话沟通、邮件、WhatsApp、照片审核或在线咨询，可用于帮助我们了解项目，但不保证我们一定提供最终报价或接受项目。

客户有责任提供准确、完整、及时的信息，包括但不限于物业位置、项目尺寸、现场通道、现有结构、地界、邻居问题、坡度、排水、地下管线、easement、市政限制、condo 或 HOA 规则，以及已知缺陷或风险。

我们可能依赖您提供的信息。如果信息不准确、不完整，或在初步沟通后发生变化，项目范围、价格、工期和可行性可能随之变化。

6. 照片、测量和项目资料

通过网站、邮件、短信、WhatsApp 或其他渠道提交的照片、草图、测量、描述和项目偏好，将用于项目审核和沟通。

客户提供的照片和测量通常不足以确定最终范围或价格。我们可能要求额外照片、现场勘测、市政确认或书面说明后，才提供正式报价或接受项目。

请避免提交不必要的个人、敏感或无关信息。如果照片包含人物、邻居、车辆、车牌、门牌号、监控设备或其他可识别信息，您确认您有权将这些照片分享给我们用于项目审核。

7. Permit、Zoning、市政法规和审批

Fence、deck、gate 和户外施工项目可能受到 building permit、zoning by-law、泳池围栏规则、conservation authority、utility locate、easement、地界要求、condo 规则、HOA 规则、邻居协议或其他审批要求影响。

Permit 和审批要求因市政区域和项目细节而异，包括但不限于高度、面积、离地高度、结构、用途、位置和物业条件。

除非在经 3C 签署或确认的书面合同中明确约定，客户负责确认并取得所有所需 permit、审批、survey、地界信息、utility locate 和第三方许可。如果 3C 书面同意协助 permit 或审批，相关范围和费用必须单独说明。

因物业信息不准确、审批缺失、地界错误或客户指示导致的罚款、延误、重新设计、拆除、邻居纠纷、by-law enforcement 或法律后果，我们不承担责任。

8. 地下管线和现场安全

户外施工可能涉及挖掘、固定、立柱、基础、拆除或结构调整。客户必须告知已知的地下管线、灌溉系统、燃气管、电线、排水管、化粪池、私人电缆、invisible fence 或其他隐藏现场条件。

在需要时，施工前必须安排 utility locate。谁负责安排和确认 utility locate，应在书面项目协议中明确。

如发现不安全条件、隐藏风险、结构问题、未知管线、不安全通道、恶劣天气或其他风险因素，我们可以暂停、修改或拒绝施工。

9. 材料、供应和自然差异

Fence 和 deck 材料可能包括 pressure-treated wood、cedar、composite boards、fasteners、posts、concrete、hardware、railings、gates 和相关供应品。

材料供应、供应商价格、颜色、纹理、木纹、节疤、开裂、翘曲、收缩、膨胀、褪色、风化、批次差异和厂家规格可能变化。天然木材在外观和表现上存在自然差异。Composite 产品也可能因品牌、颜色批次、板型和安装要求而不同。

网站图片仅供一般参考。实际材料、颜色、finish、尺寸和最终效果，可能因供应商库存、光线、天气、安装条件、维护情况和厂家容差而不同。

10. 项目时间和天气

通过网站、邮件、电话、短信、WhatsApp 或现场沟通讨论的任何时间安排，在书面合同确认前均为初步信息。

户外施工会受到天气、材料供应、现场通道、permit 时间、客户决策、change order、地面条件、工人档期和其他不可控因素影响。对于因天气、供应商延迟、permit 延迟、通道问题、不安全条件或超出合理控制范围的事件造成的合理延误，我们不承担责任。

11. 变更和额外工作

任何超出书面确认范围的工作，可能需要单独批准、修订报价、change order 或额外付款。这包括但不限于拆除、垃圾处理、腐烂结构修复、隐藏损坏、grading 问题、排水问题、额外立柱、额外门、结构加固、permit 引起的变更、材料升级、设计变更、通道问题或客户要求的修改。

除非 3C 接受并通过书面或其他可记录方式确认，否则我们没有义务执行额外工作。

12. 客户责任

客户负责：

• 提供准确的项目信息；
• 确认自己拥有物业或有权要求施工；
• 确认地界、easement 和邻居边界；
• 除非另有书面约定，取得所需 permit、审批、survey 和许可；
• 提供安全、合理的现场通道；
• 移除施工区域内的障碍物、私人物品、家具、车辆、宠物和安全风险；
• 告知地下管线、灌溉、排水、私人线路和隐藏现场条件；
• 在批准前认真查看书面报价、估价、合同、图纸和材料选择；
• 按约定付款安排支付款项。

13. 案例照片和市场宣传使用

我们可能拍摄项目照片或视频，用于施工记录、质量审核、内部记录、案例展示、社交媒体、广告或网站展示。

公开展示时，我们会尽合理努力避免展示敏感或明显可识别的信息，例如门牌号、车牌、人脸、私人物品或精确地址，除非已取得许可或相关信息不具有合理可识别性。

客户提交的照片用于项目审核和沟通。客户提交照片或已完成项目照片用于公开宣传时，应基于客户同意、书面协议或其他适当授权流程。

如果您认为我们网站或宣传材料中的照片识别了您的物业或个人信息，并希望移除，请联系我们。

14. 网站内容和知识产权

除非另有说明，网站上的文字、布局、设计、logo、图片、项目描述、材料指南、图标、图形和页面结构，均由 3C 拥有或获得授权使用。

您可以为个人项目规划和咨询目的浏览和使用本网站。未经我们书面许可，您不得复制、修改、抓取、分发、重新发布、出售或商业利用网站内容。

15. 第三方服务和链接

我们的网站和沟通流程可能使用第三方服务，例如网站托管、表单处理、邮件、电话、短信、WhatsApp、地图、analytics 或广告工具。这些服务可能根据其自身条款和隐私政策处理信息。

本网站可能包含第三方网站或平台链接。我们不对第三方网站的内容、可用性、准确性、安全性或隐私做法负责。

16. 网站可用性和准确性

我们会尽力保持网站信息准确和更新，但不保证所有信息完整、最新、无错误、安全、不中断，或适合您的具体项目。

我们可以随时更新、删除、暂停或更改网站内容、表单、页面、服务描述、材料信息和本服务条款，而无需另行通知。

17. 责任限制

在法律允许的最大范围内，3C 及其业主、员工、分包商、代表和服务提供方，不对因您使用网站、依赖网站信息、提交项目资料、网站错误、延误、第三方服务或无法访问网站而产生的任何间接、附带、后果性、特殊、惩罚性或经济损失承担责任。

本条款不限制法律不允许限制的责任，包括适用消费者保护法律要求的责任。

18. 不放弃强制性消费者权利

本服务条款用于规范网站使用和初步项目咨询，不替代正式施工合同，也不放弃任何安省或加拿大法律下不可被放弃的强制性权利、救济、保证或保护。

如果本条款与强制性法律要求冲突，应以强制性法律要求为准。

19. 适用法律

本服务条款受安大略省法律及适用于安大略省的加拿大联邦法律管辖。与本网站或本条款相关的争议应在安大略省处理，但须遵守适用消费者保护法律和任何强制性争议解决规则。

20. 联系方式